General Questions

Rent a Space Self Storage is a 100% Australian owned business that has been in operation for over 40 years. We have 17 self storage sites around Sydney, Macarthur region and the ACT, and are continuing to grow over the next few years. We are proud foundation members of the Self Storage Association of Australia. We take absolute pride in providing the best customer service and ensure each of our customers receive the most convenient way of storing their precious goods at a great price.

Rent a Space Self Storage requires a minimum 14 days notice if you wish to move out. Any unused rent will be refunded to your bank account once you have moved out.

You can always change the move-out date; just speak to your self storage facility manager and they'll ensure a smooth process. Please ensure the unit is cleared of all goods and you remove your lock when you move out.

1. A Wide Variety of Storage Unit Types.

We have a variety of different sized storage units to suit every type of storage need from personal, student, business, warehouse and vehicle storage needs. We have the space that’s right for you. We have storage lockers for smaller needs, such as luggage storage, all the way up to double garage size units to fit the entire contents of your home. We also have storage space for your truck, boat or caravan.

2. Exclusive Free Truck & Driver Move-in Service!

As part of our dedication to ensuring storing your goods is convenient and stress free we have an exclusive free truck with driver service for when you are ready to move-in. When reserving your unit, ask to book the truck and diver at a time that suits you. We recommend booking well in advance as this is a popular service, especially on the weekends. To make sure the process is as smooth as possible, have your goods packed ready to load the day of moving in. You may need to grab a friend or two to help load and unload the goods. Enjoy the free service and save the money and stress of hiring a truck and/or removalists.

3. Easy Access 365 Days a Year.

Once you move-in you'll receive a unique access code which gives you secure access to your storage facility and disarms your unit upon entry and re-alarms your unit on exit. You will be able to access your storage unit 365 days a year, 7 days a week between 6am – 9pm.

4. Secure, Individually Alarmed Units.

All of our storage facilities have the latest security technology with every unit individually alarmed, CCTV throughout the centre and security services on call in the case of security breaches.

At Rent a Space Self Storage there are no long term lock-in contracts - it's just a minimum one month stay and then on a month to month basis thereafter and you can move out whenever you want with 14 days notice. We offer prepayment discounts for 6 or 12 months. Please speak to your store manager for more information, or phone (02) 8758 0000.

The minimum rental period at Rent a Space Self Storage is one month.

Yes. All of our storage units are individually alarmed, however, you will need to lock it with a padlock. Rent a Space Self Storage do not keep keys. You can bring your own padlock or purchase one from our store. This gives you complete control over who can access your storage unit.

Yes! All of our storage units are individually alarmed and provide great, long term care of your goods. Each storage unit is also locked with your own padlock and you will be the only one who has access to the unit, as you hold the key.

Upon move-in, you will receive a unique access code which gives you secure access to the storage facility. It will disable the alarm to your unit upon entry and sets the alarm again when you exit.

You are most welcome to drop by during normal store hours to view the storage facility and spaces available. Please visit our self storage store location pages to view opening hours.

"You can choose to use a removalist, a truck or car to move your possessions into storage at Rent a Space. For your convenience, we offer our customers a free truck and driver move-in service as well as complimentary use of our onsite box trailers. For more information or to book, please phone us on (02) 8758 0000. Our free truck and driver move-in service is very popular, especially on weekends, so make sure you book early to avoid disappointment!

Once at the storage facility, we provide the use of complementary trolleys and professional storage advice to help make storing with Rent a Space easy.

Yes! As a Rent a Space customer you can ship goods to your self storage unit. Our friendly team is available during business hours, 8am to 6pm, on (02) 8758 0000 to discuss any specific details for the location you would like to store at.

Yes, in the interests of the safety of all Rent a Space Self Storage customers there are some exclusions when it comes to what you can store. Goods that are hazardous, dangerous, illegal, stolen, flammable, explosive, environmentally harmful, perishable, living, or that are a risk to the property of any person are not permitted. Please contact us if you are unsure or have any questions about a specific item you wish to store with us.

For your protection and security you will need to come into the Rent a Space Self Storage office with photo identification and the store manager will assist you.

After a one month minimum storage period Rent a Space Self Storage require a minimum 14 days notice if you wish to move out. Any unused rent will be refunded to your bank account once you have moved out.

You can always change the move-out date; just speak to your self storage facility manager and they'll ensure a smooth process. Please ensure the unit is cleared of all goods and you remove your lock when you move out.